Lol, type West London Yamaha into google, 1st page of results has their official site and then about 4 links to various forums including LB with bad reviews, me thinks they really need to sort it out!!
I believe now i have no choice but to first escalate this to the managing director of Yamaha UK and secondly to seek legal advice!!! All this could’ve been avoiding if West London Yamaha did what they should’ve rather than feeding me with b/s from day one!! OR MAYBE I JUST EXPECT TOO MUCH??!!
cowboy shop the mechanic probabley doesnt remember how the engine go,s back together
Flipping Jesus!! You’ve got to be joking, aren’t ya? I mean, by that rate you’ll probably end up with of of those boots in your gearbox plus a can of coke…!
Walk away mate, and action now.
ps: Is this the place on Shepherds Bush Rd with the cheeky fella?
PMSL, no it’s a different store but I’ve had the displeasure to have experienced said ‘cheeky fella’ in the sheperds bush road shop, it’s called ‘Motorcycle Store’. Went in to enquire about a ne R1, dude behind the counter looked at me then continued f*****g about on a computer, I actually think he was playing solitaire!!! Anyway after a couple of minutes of loud ‘ahems’ and even an ‘excuse me mate’ only to get the han wave in a minute gesture with no words I told him he’d just lost a bike sale, dude didn’t even seem bothered. Another member of staff was arguing with another customer at the time. Charming.
shando
Friggin Unbelievable, I was at WLY last thursday enquiring about the purchase of a bike for my Daughter and after seeing those pics, They have lost a potential customer.
This really is stunning, what a bunch of cowboys… Looking at this, there would be no chance I’d buy a bike or send my bike to this lot after seeing this…and someone needs to tell them that they are losing potential business because word does get around!
I would be on the phone to the Managing Director of Yamaha UK, if you cant speak to him, just take the day off and rock up to his office and see him unannounced with print outs of the pics… I’m sure that there is a way to get the MD’s email address and you could email him…
I really do hope that someone from Yamaha UK see’s this thread and that they open their eyes to the poor service that is being given by West London Yamaha, their attitude has been disgraceful and the constant lies about what has been done and when the bike is going to be ready is getting tedious now and as for their workshop, it is an absolute sham!!!
This is a very popular forum, lots of people read it and will see all this, West London Yamaha will lose lots of custom and people may even think twice about buying a Yamaha so come on West London Yamaha and Yamaha UK, pull your socks up and sort this out one way or the other 
I know it doesnt help, +1 to Moores Apsley, Near Hemel Hempstead, Herts, maybe your next nearest dealer from WLY. They are a Yammy main dealer.
The chaps in there have been there for years on the front desk, mid 30s in age, know all about their Yammies, and talk to you very openly and friendly, prepared to listen.
You can also see the repair room behind their counter and can see from where you stand bikes being rebuilt/built/or set up for newsales.
There are even brand new bikes stored neatly in pallets. Looks organised.
Thats it my 12k service is going elsewhere. Thats a disgrace! I do hope Yamaha UK see this and sort you out. GL m8.
moderated - incorrect fact
It would appear that someone from Yamaha UK have looked in upon this thread(ip trackers are the work of god)(thanks “D” :-x) Now all they need do is action all the information they have received,All i asked of West London Yamaha was to offer me a reasonable service, to date i have received nowhere near !!!
Come on West London Yamaha & Yamaha UK this problem needs addressing!! and addressing NOW!!!
Agreed.
Judging by the unprofessional way your engine parts have been stored I would be making a formal complaint to YUK (which is rather apt ;)) and be pushing for a replacement machine and compensation for loss of use and the aggrovation caused to you.
West London Yamaha? Wild West more like… Yee-haar!!! ;)
Hey all, can I just ask you to remember to keep your statements factual and concise within this discussion please, so it doesn’t go off-topic or put us in the firing line.
Blimey.
Just seen the pictures. Shocked!
+1
How long til the rebuild seizes? Sweepstake coming up…
seriously Get Yam Uk to
take it to these professionals
http://www.mooresmotorcycles.co.uk/repairs.htm
“Courtesy bikes are available.”
They do say a picture speaks a thousand words…:unsure: What a mess!!!