I’d be interested to see what the rest of that discussion contains.
Regarding the content of his post- it essentially proves my point. They know it is a problem and they try to explain it away. It is obvious that the only reason for this is if they (meaning BMW) allow one warranty claim then they will have to allow them all.
They don’t want to do this so the standard company response gets applied which is ‘this is a feature not a bug’.
Here is my old Givi topbox after about 8k miles:
The bike is dirty but no corrosion.
Compare that with how a pannier is looking after a 40 mile ride.
The response I got from BMW via bahnstormer was this:
‘The panniers are untreated aluminium and always have been, this is by intent. The panniers are designed for overland touring and the untreated finish means they are easier to maintain in the long term whereas other finishes chip or scratch allowing corrosion etc to get under the surface finish where it cannot be cleaned off.’
My position on this has always been that if BMW are doing something so drastically different to every other pannier manufacturer on the market then it is their responsibility to advise customers of this. I wasn’t. At the absolute bare minimum they could have said ‘oh by the way, you need to treat these before you ride the bike or they will corrode’.
I’d have happily brought down my can of ACF50 and a rag to do them in the carpark, or even paid for it to be done.
But they have my money, they don’t care about fixing the problem and are now obviously just waiting for me to shut up and fuck off.