Laptop has a sim card slot which works with all sim cards (so say Sony) but guess what?..it doesnt like Orange simcards:crazy:
Obviosuly Trade descriptions and “fit for purpose” OFFCOM etc etc doesnt mean anything to Sony. So far they’ve refused to do a Telnet session to see how the modem and sim card are doing their handshake whilst Orange say its not the SimCard.
So anyway, boss is quite a teckkie and has downloaded an apparent fix - but it still doesnt work!
Laptop has been back to Sony once before where ALL they did is re-install every fugging little annoying pop-up you spent ages trying to get rid of!:pinch: Then they send it back with exactly the same problem as before!
So anyway - does anyone have a clue of how to fix this or come across this before?
I had to speak to dell customer support for the 1st time in my career they other day and of all the call centres I have ever called it was by far the best…the guy told me what I needed to get and where to get it, he even called me the following day to make sure all went well… So defo thumbs up for dell tech support
The Indian call centre has it’s moments but the UK/Ireland tech support is first rate, the server support is excellent.We had two HP DL360 servers . . . both the same, both built using the same software and even using the same DVD’s, one failed and kept blue screening and one was fine. HP support tried changing one of the two CPU’s, some memory (not all), the RAID controller battery but eventually told us they didn’t know what was wrong and wouldn’t fix it for us and also refused a refund or to take it back. We eventually got the supplier to take it back and got a refund but will never touch HP again, even their UK customer relationship team were a bunch of wa*ke&s.Dell all the way
I assume that the sim is for 3G data? If so does it work in a 3G phone? Does the computer recognise the sim card? Does any other sim card work in the computer?
Hp are a bunch of robbers, wher eI used to work we had literally hundreds of printers all HP, my manager albeit as stupid as they came and had trouble tying his own shoe laces decided to get a 5 year extended warranty on all of them.When I saw the date of some, the warranty ran out about 4-5 months before hand (example:- placed order 01-01-08, warranty expired 01-08-07). So I ring and ask whats going on they said the warranty starts from date of purchase so aload of our really old printers were out of warranty…This did not stop HP charging £150 a piece though then refusing to give a refund, same as you though the supplier ended up refunding as…
I have the VGN-TZ31MN version, which I believe is theh same spec save for hard drive memory and a finger print reader.If you can tell me where the sim card reader is, I will see if it works in my machine. Is it the “magic port” as Sony call it?
To date I have had no problems at all with it and connect up over LANs and mobile broadband
