So, this bunch of delinquents eventually managed to deliver my new mattress!
When the guys delivered it they quite literally obliterated one of the light switches in the house! My problem is not with them or the fact they did it, they’d had a long day and were genuinely apologetic about it.
However I have now spent 4 days trying to get someone at Furniture Village to talk to me to get it sorted and not one person has contacted me! no one from the store, the regional manager, the depot no one! I’ve just sent an email to the CEO of FV to see if they can do anything.
annoyingly the tinterweb it peppered with people having nightmares trying to get anything sorted with them so not holding my breathe! hoping a bit of bad publicity will get them to sort their s**t out…