Bought my spanking 07 Fireblade from them 2 weeks ago. Good trade-in price, Good deal on new bike, Good sales (Paul and Mike).
Noticed a crack in the fairing the next day, luckily I had photo to prove it was there when I bought the bike from them. (Posted this story elsewhere). I could complain that they should have noticed it before they handed it over, but they were very reasonable when I rang up to ask them to replace it.
They have just done the 600 miles service, replaced the cracked fairing FOC, added a tinted screen and replaced the tank on a Honda recall – all at the service centre down the road from the showroom while I waited. Good guys, kept me entertained too and a superb experience all round.