I’ve had a disappointing experience with my insurance provider, perhaps my own fault. Would appreciate advise or opinion on the matter.
I received a renewal notice as my insurance coverage is expiring in a few weeks. I was pleased to see my premiums go down from prior year by a lot. The documentation reflected 3 years of NCB, which is the length of time I’ve had any motorbike insurance here in the UK. It did remind me that I should report a traffic incident i was involved in mid March.
The incident in brief was a hit and run. In traffic, on The Highway westbound in London. This was in the direction towards Tower Bridge approaching the BP petrol station on the left. A white transport van rear ended me while we were stopped in traffic. Thankfully at slow speed and there was no injury to me, and no damage to the bike other than a surface scratch on the bar end. As traffic was heavy, agreed to move to the petrol station to exchange details. Other bikers helped me get the bike up. At the petrol station, a few meters ahead of the incident i parked and waited for the van driver. He pulled in but continued to move back into traffic and left. I did what I thought was the right thing, snapped a phot to catch his registration and reported to the police online.
How it connects to insurance. I made no claims as there was no need on my policy. But the renewal letter prompted me to report the incident thinking it was the right thing. I received a revised renewal letter the day after, 3 days since the original renewal, with a premium bumped up by £300, reflecting the report i had made, and nullifying 3 years of NCB.
Was i wrong? Clearly not fair. Any advice?