Aint had to use them very often but they didn’t cause any grief when I needed them while riding a borrowed bike despite the prime vehicle being my daughters car.
I’ve had RAC cover for years, two drivers myself and the wife, any vehicle costs us around £100 per year.
The only things I will say is that the service guys can be a bit hit and miss with bikes, most know very little, and will either try their best or do nothing at all (which to be honest is fine). Recovery can also be a bit of a lottery too, as many of their recovery agents won’t recover a bike. Those that do, some know what they are doing, some don’t. Some don’t have a clue how to strap a bike down on a flatbed.
This is true. I’m just reporting it as I see it. It works for us, we’ve been members for over 20 years.
Also RAC policy used to be to send a van first and then only a recovery vehicle if it needs it. This can keep you waiting for a fair time. Last time they told me they were equipping their vans with bike carriers, but I don’t know if they have done, I’ve not needed their services for 3 or so years.