Nope I’m glad they haven’t touched my bike. Suzie looks beautiful
They overtightened my mate’s chain till it snapped later on that week. There was nothing wrong with the slack of the chain until he came out of there. Scratched my mates freshly painted rims and denied it. On top of that they actually tried to charge him for the tyres, he ended up not paying. **** customer service. How can a business refuse to tell their customers which selection of tyres they have in stock. Also, they make their prices look so cheap online then slap on extra charges here and there.
When I go to Essential Rubber they do so many little things that need doing to my bike when changing my tyre (without charging me) and they always clean the rim they change the tyre on after. TBH even if they were more expensive the customer service and peace of mind compensates for it.