I’ve been with Krystal Hosting for a few years now and speak to one of the owners (Simon) on the phone usually.
He is very accommodating and professional with top notch features e.g. cpanel, latest installs on their server etc (I don’t know too much about all that TBH).
Never experienced downtime.
He’s even on MSN!
Tell him I (while.co.uk) sent you, maybe I’ll get something extra!
I manage a server in the docklands and may be able to help you out. If you send me a PM with what you need (link to your current side should be fine), I’ll let you know what I can do.
I’ll be completely honest, I don’t run a professional hosting company, but my server has very good uptime and is under used (so it’s fast always). It’s mainly used for a few websites of my own but I do sell some space to other people.
The service you’ll get will be very personal
Just to let you know the flash movie doesn’t work when to go to this site on a Mac running the latest version of Safari. Might not be the most used browser on the web but might make some people not use your services.
I work for Rackspace Hosting, so depending on what you need, I may be able to help. We only have Humans here!
Correction - Sorry, didn’t read rest of post, if a tiny brochure site we’re gonna be overkill. Try Martin at www.SiteHQ.co.uk, his hosting is with us and he does cheap and simple shared packages with good support.
I do hosting but i wouldnt be able to provide the level of customer service you require. My advice would be to just go with a host which uses Cpanel as their server controlpanel software… Cpanel provides a LOT of functionality and is easy to use.
Also, regarding Rackspace… they are the best (ABSOLUTE BEST!!!) hosting company on the planet… so if budget allows, go with a company that has their servers with Rackspace. They are not the cheapest… but remember you get what you pay for