It is great to see that you can still get great customer service yesterday.
Just stopped at the roundabout at Billingsgate market to get onto the Wharf when my clutch cable snapped.
First thanks to the biker who stopped to see if he could help.
Phoned the RAC with the expectation that they would pick me up and dump me at a garage in the middle of no where and have to leave my bike there whilst they ordered a new cable .
Oh no , The RAC guy was pretty knowledgeable with bikes, Rang around a few garages to see if he could get a cable for me with no luck. I phoned one of the guys who works with me as he knows a decent garage near lime house. They thought they might have something that worked, So off drove the RAC guy, leaving me in Mcdonalds to warm up and grab a coffee, to try and pick it up . Unfortunately they did not have the right cable , but the garage (E1 Motorcycles) offered to weld/solder a new nipple onto the snapped cable to get me home.
The RAC guy even negotiated a little bit of a discount for me. He returned refitted the cable and sent me on my way . He probably spent about 3 hours on the call. Even though he new it was a busy day , he was very focused on getting me sorted rather than stuck on a flatbed.
Top guy from RAC and top garage E1 for fixing things to get you home rather than just order a part
Ok so not my best morning of the year as it was freezing, but top service. I would definitely use E1 going forward.