finally after telling me " oh yes sir, your rack for your topbox will arrive in 5-7 days" it arrived today, 6 weeks later!, ive tried ringing, emailing and thanks to someones advice on here (thankyou) i called trading standards, followed by 2 shitty emails, and needless to say they turned up!!! hurrah!! too little too late, i needed it for last weekend, i had to use the tailpack, ah well rant over, i can fit it tonight!