Well Dave the old manager has gone and the neww people there seen to be a bit poor at customer service. I went there to get a set of pads and checked they had them and the brand. Got to the shop and they were another brand I didn’t want and was told those pads were the best in the world.
Also saw a chap come in to buy gloves but spent alot more due to the assistant brow beating him as he would be cold if he didn’t buy them?
So a shame vote for me and I’ll no longer be dropping by for a coffee or a chat anymore.
I’ve used HG Slough for years, but haven’t been too impressed with my last couple of visits. They’ve got a lot of new, very young, faces in there. I hope it’s just a transitionnal period and they find their feet soon… The friendly, “fancy a Coffee” atmosphere has gone. :crying:
ilford/gants hil shop is ok, nice guys, not too pushy, i bought a lid there, even offered to let me go out for a spin with it on to see if it fitted ok and was comfertable.
are you having a laugh? i doubt very much they do it for everyone, i had just bought nearly 500 quids worth of leathers, they were being nice!plus i was having the lid anyway, and once money is exchanged you cant change it.