I needed to buy new leather trousers and there were none in my size. The manager searched on line to find a pair in my size and price bracket. Found some and because I was worried about the rather random sizes of some gear, he phoned the other branch, spoke to a female shop assistant there and asked her to check the size for me. Ordered Monday evening and in Kenton Wednesday. Spot on size wise.
They deserve thanks for being so helpful.