Im not really sure as to what is going on here, but something is definitely going on.
Im riding along happily, minding my own business along a 2 lane high street. I approach a junction that has 2 lanes of standing traffic all waiting for the red light to turn green. As I approach the back of the queue of cars I swing right in order to take up the right turn filter lane as it opens up. As I do this the car at the back of the queue pulls out on me, assuming that he wants the same lane that I do I speed up to avoid hitting him and also to go around him. (remember he pulls out from a static position, I am already in motion.} As I am trying to get around him I realise it isnt the lane he wants, he is doing a u turn. I run out of room to manouvre and slam into the side of his car. I go over his bonnet as my bike does its own u turn and falls over facing the way it had come. (My bike is brand new and hasnt done 1k miles yet) I could have been killed had I been travelling at speed. It so happens that even after acceleration I was only doing 15 mph
Plantec call me the next day offering me a replacement bike. I say I cant ride it but they bring it anyway and I sign for it.
3 weeks later, I call MCE to find out how my claim is progressing against the moron that took me out and they pass me to Plantec saying they are my claim handlers. Plantec pass me back to MCE. Who say its Plantec I should be talking to. Anyway… After being on the phone waiting for about 15 minutes my phone gets an email notification. Plantec were indeed my claim handlers but they have rejected my claim and have passed me on to MCE who are advising me to claim from my own policy, it being comprehensive and all encompassing. It is MCE that are my insurer.
Am I alone in thinking something isnt right here?