so, I bought an rsvr in good faith from a dealership in Orpington called BP bikes, now before I am accused of any wrong doing, I’m not posting this to harm his credibility as a dealer, I’m posting to enhance the credibility of somewhere else.
so,…rsvr,…went to omc for a run of the mill fork seal change, and after stripping the right leg out and re-assembling it all was going well, then came the left leg, matt pretty much did all the work as I was as useful as a chocolate fire guard, and he found the leg to be bent. so, after spending time on the v-block measuring the run out of the outer sand the stanchion, he broke the bad news to me. I felt like id been kicked in the balls and slapped in the face at the same time.
so, completely gutted, head held low, I skulk back over to the bike while losing faith in the machine at a staggering rate due to various issues already experienced with it.
matt saw this, came over and re-assured me, ‘‘don’t let it get you down mate, once this bike is sorted, you’ll love it, you see it’ll all be worth it in the end’’, hard to take on board when you feel like a bag of poop. but, I took his word and soldiered on, matt then pretty much spent the rest of the day sorting out conversations between the warranty company and the dealer in order to reach a decent outcome…result…he managed to get the dealer to repair the leg El pronto. leg back at dealers, fixed and back to me the following day. we both then set about re-assembling the front, then moved onto suspension set up, and after that lot, matt even went ahead and sorted out the ecu troubles id been having causing poor fuel economy…(10 miles to 1 1/2 gallons).
so,…after this malarkey had ensued, passed and become a distant memory,…it was time to part with cash, matt had already managed to order the seals and oil I needed for the original job for pennies, so paying him copious amounts of labour time was what I expected in order for omc to turn some sort of profit,…BUT NO, I was charged a very decent amount with some time scratched off due to unforeseen bent fork leg issues.
matt even offered to loan me a fork leg for a couple of days until mine was sorted, though I thought I would have to, luckily it never came to that.
basically, I will never go anywhere else to mend a machine, omc all the way, so massive thanks to Marta who recommended them, GIANT thanks to matt for services only kings should receive and gratitude to the omc for being just plain brilliant.
got a bike problem, get down to see matt, if he cant fix it,…it cant be fixed.