I’m going mad!
The bike stopped working on Wednesday morning after the horrendous down-pour on the Tuesday night journey home - bike put in the garage soaking wet… Wednesday morning no ignition - well to be exact - alarm and emergency indicators where working - but the ignition would not turn on - no power to the head unit at all.
So… are you ready for this…
Called the AA at 19:30 Wednesday night and was told that they where quite busy and no-one would be with me for 90 mins - not a problem I was tucked up in the warm at home - I told them I suspected that I either had a flat battery or that either the ignition or alarm had malfunctioned and that I needed to diagnose what the problem was so we could make a decision on if I needed a tow to the local dealer.
So I waited… and waited… and waited… at 9pm I got a call to say someone is on the way they’ll be there in within 45 mins.
An hour later I got a call from the chap on the way out… now I live in St Albans… he says… ‘I’m in Elstree… where are you?’ so I explain I’m in St Albans (i’ve only just moved there so I don’t know anything about the roads or routes apart from my work route.) The guy doesn’t have GPS or even a map. I suggest he buys one from a garage - he says he’s not allowed. In any case I finally manage to direct him to me and he arrives at 11:30pm.
The time / directions aside it turns out he’s not the AA - he’s a private company that owns a tow truck. He has no tools, no battery booster, and no mechanical training - he’s there to give me a tow. I ask him where he’d like to tow me at 11:30pm? He agrees he can’t do anything and leaves.
So I call the AA - who apologise and agree to send out an AA engineer between 6am and 7am the following morning.
Next morning comes and the AA chap does turn up - he’s trained - intelligent - has a tool set and we manage to work out that power isn’t going to the ignition - the battery and fuses are fine - so we down to the alarm or ignition. Great - exactly what I needed - diagnosis. He heads off whilst I get the alarm company on the phone.
Alarm company and I work out the problem is not the alarm with much fiddling with wires via the phone with an engineer - gave me great confidence that a thief couldn’t nick my bike easily!
So now we know it’s the ignition I get onto Honda (yeap warranty should cover this) and AA are on their way to give me a tow. 1 hour later they turn up… or to be more specific a private company turns up with a car tow truck. My bike is put on the back and held in place with tie ropes… this is not the best way to transport a bike and I cringed every step of the way to Chiswick Honda.
So to cut a long story short.
STAY AWAY FROM THE AA
And now I have no bike whilst it sits in the dealership waiting to be fixed Anyone got any experience of a bike being fixed under warranty and if I’m entitled to a hire bike in the mean time?