Below is theemail I sent to Paul Styles, a partner at Dobles, on Saturday. It’s easier to copy and paste the email than to explain it all from scratch.
And once again, he hasn’t bothered to reply. He’ll quite happily talk over the phone, but it seems as though putting it in writing is not something he likes doing.
I love his comment about Steve Jordans trying to discredit Dobles. My bike has been back and forth to their workshop 4 times, and they still couldn’t put the suspension back together properly, or weld a stand. You don’t need others to discredit you, you’re doing a fine job of it yourself!!
Paul Styles has known about the issues since the first visit and has taken no interest what-so-ever. Yet, as soon as I mention a refund, he’s all ears. Bcause his service manager doesn’t work on Saturdays, he wants me to take the bike to them, leave it with them, then pick it back up again (140 mile round trip). I’ve asked him what he intends to do with it while it’s there, as I don’t want them laying another finger on the suspension, but got no answer.
And yes, I should have taken it to Steve Jordans in the first place, I don’t need telling thanks:angry: