Did you know?

There is a little known EU law which gives consumers two years cover for faulty goods, not just electrical?

The specific EU directive is 1999/44/EC where the important clause being this

" A two year guarantee applies for the sale of all consumer goods, anywhere in the EU. In some countries this may be more, and some manufacturers may choose to offer a longer warranty period. "

The beauty of this little bit of legislation is that you are not required to prove that the fault was down to your actions, but you must report it within two months of the fault appearing.

This may be particularly relevant if companies try to get you to pay for additional insurance because a 1 year warranty is about to expire., EU law says that you have 2 as a minimum! :smiley:

Thanks for that! What a great little tip :slight_smile:

Have you tried using this information? And did it work?

(Just thinking about telling the assistants in Curry’s and the response you’re likely to get)

I thought this was the one that the UK didn’t sign up to because we have better consumer protection already in place. (So they said.)

I hope I wrong and T.C has got it right.

Not had a chance to use this ruling, but have told mates about it and given them this link…

I’ll have to ask if they used it and how they got on!