So I’m only posting this here in case someone is an expert or has a bit of an idea, since their tech support is closed(!!!)…otherwise please ignore. I tried to register my device today but a few issues:
When loading map it says: “Failed to load device map view. Please try again later or contact support”
It has not loaded my vehicle information just like it says in the instructions.
I tried to ring technical support, but says only open from monday to friday. This worries me a bit, what if i am experiencing issues with the website or something who do I call to make sure everything is ok.
Re: #3 it’s not great that you can’t get support on the weekends, but the actual tracking call centre is 24/7 so if it was stolen you’d still be called.
Yeah it does show there…but I entered the serial number and it didn’t give me an indication that it was “accepted” or “its now active” or something to re-assure me its ok.
apart from some direct debit issues we’ve had no problems - infact I hadn’t even finished moving mine (forgot to turn it on LOL=) and they were phoning to find out if everything was OK!