Anyone had any experience (good or bad) with A-Quote insurance?

Off-topic
1

I am getting a very good quote from them - just wondering if there are any horror stories before I take a plunge.

https://www.aquote.co.uk/frames.asp?pagecode=MC

Chairs.

2

I’ve been insured through them for the last couple of years, but have not made any claims so can’t comment on that score. They are however, the cheapest for my bike, and their renewal price didn’t take the mick for this year - just a £10 increase.

HTH

Cherie

3

I was with them for a couple of years, only changed as the dont do multi bike with multi rider cover

4

I got my car and my bike insured with them, but not had to claim yet.

They seem to do really good quotes

5

Im with them, cheapest qoutes’ never had a problem but then ive never claimed .but i can have upto 4 bikes on the one policy at just 20 quid each ,all fully comp when i swapped my r1 insurance for gsxr6 insurance they refunded me nearly half my premium :smiley:

6

I guess the real test is what they are like when you have to make a claim.

Have always heard good things about Carole Nash in that respect - but they are currently nowhere near the right price…

7

I’m with them. Triskie, I have a multi-bike policy with them too…?

I have found them to be cost efficient and fairly reliable. Watch out though because they try to get you to pay with finance (at extra cost).

Handled my one claim admirably so far (as far as their part in it goes).

8

I had a multi bike policy with them but they wouldnt do multi rider with it, its was either one or the other, E-Bike however do which was the only reason i changed

9

I have been with them for almost a year and won’t renew my policy with them. They have lied on the renewal notice I received from them saying that my current insurer had refused to renew my policy, therefore they had found an alternative for £250 more than I paid last year! I rang my current insurer to find out why they had refused to renew my policy and they advised that they had never refused to renew my policy.

Anyway, I went on confused.com and found a very decent price, definitely not from A-quote.

10

Hey buddy ! we want you ! - 0870 01 01 125 or simple click the banner above - real deals for real bikers !

Have an awsome day !

Dominic

mce insurance

11

Hmm, they may be cheap, but their sales guys ARE well dodgy. Be very careful.

I decided to call again today - but didnt call sales. I got some very different information than what the sales guy/girl gave me. Shane and Emma Jane … thats you, I am referring to…

I phoned yesterday to again go over what the ins and outs were. Given I was forewarned on another forum of what to look out for, I asked the guy about 10 different ways what the penalties for cancellation during the cooling off period. I was told there were none. Then, when pushed, he admitted you wouldnt get back the 30 quid admin fee.

I phoned someone different today (not the sales line) and I got a very different story:

  1. 30 quid admin fee is not refundable
  2. Minimum time-at-risk is 26 quid & aquote add 25%
  3. 50 quid helmet, leathers, etc cover (which wasnt disclosed as an optional cover) is not refunded
  4. The 35 quid RAC cover (which wasnt disclosed as optional) is also not refunded
  5. 10 quid legal fee (also not disclosed as optional) isnt refunded

QUITE a bit different from zero penalty, wouldnt you say? 150 quid!!!

Anyhow, the person I spoke to today got quite angry with their own sales - she was typing a complaint email to the sales manager as we spoke. She was the manager on duty - she wasnt amused. She did inform me of all of the above - and was quite honest.

So, they give a good quote - but their sales guys are ** dodgy ** .
Be very careful & try and speak to someone post-sales before you pay any money.